Problem-solving in a complex world

Private or Corporate Training

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Description And Objectives

Dive into a structured approach that will enable you to master the art of problem-solving.

This training will help you clearly define your problems, analyze their root causes, and generate effective solutions. You will learn to avoid common mistakes and adopt an iterative approach to ensure sustainable results.

Training Plan

  1. Learn to recognize a problem and assess its complexity.
  2. Explore two levels of problem-solving: immediate resolution and permanent resolution.
  3. Follow a detailed model to arrive at the optimal solution.
  4. Evaluate the severity of the problem and the risks of not taking action.
  5. Analyze the causes to identify root causes.
  6. Discover solution generation techniques.
  7. Evaluate potential solutions using recognized methods.
  8. Adopt an agile approach to apply and adjust solutions based on the type of problem.
  9. Ensure that the solution works and adjust if necessary to fully resolve the problem.
  10. Learn to avoid common pitfalls.

Target Audience

An ideal training for professionals, project managers, team leaders, and anyone looking to develop a systematic and effective approach to solving complex problems in their workplace.


Julie Savage-Fournier

Operational efficiency consultant, trainer and coach

Julie Savage-Fournier is the founder and principal consultant of Kaizen Radical. Trained as an industrial engineer, she holds a Bachelor's degree in Industrial Engineering with a specialization in production and logistics, as well as a Master's degree in Health Systems Engineering from Polytechnique Montréal. A member of the Ordre des ingénieurs du Québec and certified as a Lean Six Sigma Master Black Belt, she has over 20 years of experience in continuous improvement.

Positive, empathetic, and creative, Julie has tackled numerous challenges in continuous improvement and strategic consulting, allowing her to develop a comprehensive understanding of manufacturing, service organizations, and the healthcare sector.

Through involvement in multiple strategic, structural, and technological changes, Julie has gained deep insights into the issues and specific challenges of complex projects involving numerous stakeholders.

Julie's trainings at Isarta

Isarta Benefits


Our trainers make sure to take into account your needs, your questions and your industry in the preparation of their presentation.


Specialized trainers with solid field experience and proven teaching skills.