Manage the processes, not the employees

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Description And Objectives

This training immerses you in the fundamental principles of performance management, introducing key concepts and practical tools.

Learn to differentiate between process evaluation and personnel evaluation, and develop a deep understanding of the essential roles of a leader. You will explore methods to create a clear vision, provide effective support to your teams, and foster the continuous development of your collaborators.

Training Plan

  1. Discover the key principles of performance management
  2. Learn to distinguish between personnel evaluation and process evaluation
  3. Explore your three leadership roles and understand their impact on organizational performance
  4. Master goal clarification
  5. Create a management system that supports your team
  6. Define clear processes that yield repeatable good results
  7. Grow your teams' skills
  8. Utilize concrete tools to assess team progress
  9. Manage process performance and develop employee competence

Target Audience

This training is designed for managers, team leaders, and HR managers who want to enhance their approach to performance management.


Julie Savage-Fournier

Operational efficiency consultant, trainer and coach

Julie Savage-Fournier is the founder and principal consultant of Kaizen Radical. Trained as an industrial engineer, she holds a Bachelor's degree in Industrial Engineering with a specialization in production and logistics, as well as a Master's degree in Health Systems Engineering from Polytechnique Montréal. A member of the Ordre des ingénieurs du Québec and certified as a Lean Six Sigma Master Black Belt, she has over 20 years of experience in continuous improvement.

Positive, empathetic, and creative, Julie has tackled numerous challenges in continuous improvement and strategic consulting, allowing her to develop a comprehensive understanding of manufacturing, service organizations, and the healthcare sector.

Through involvement in multiple strategic, structural, and technological changes, Julie has gained deep insights into the issues and specific challenges of complex projects involving numerous stakeholders.

Julie's trainings at Isarta

Isarta Benefits


Our trainers make sure to take into account your needs, your questions and your industry in the preparation of their presentation.


Specialized trainers with solid field experience and proven teaching skills.