Design Thinking is a modern approach that puts the user or customer at the center of your business model. It is a customer-oriented technique that allows for quick and effective solutions. Founded by the consulting firm IDEO in 1991, Design Thinking has become an essential tool in business. It enables decision-making based on real user needs rather than unproven assumptions and beliefs.
This training introduces the concept of Design Thinking, explains its components, and demonstrates its application in your business.
The training is a combination of theoretical concepts, practical workshops, group discussions, and case studies.
This training is intended for product managers, project managers, and marketing professionals who want to improve and innovate their services or products.
Richard Saad is a marketing expert and accomplished business leader with over 15 years of experience in both international and Canadian markets. He has won prestigious awards and has served large companies and institutions such as Pepsi, Audi, the Government of Quebec, IKEA, Gulf Bank, Yellow Pages Group, Bombardier, Quebecor, Pfizer, and many others.
In 2008, Richard Saad founded Remarkable Communications, a full-service agency based in Montreal. As the head of the company, he led numerous marketing projects and ensured a high level of creativity in all services provided by the agency. In addition to his full-time consulting work, Richard Saad shares his passion for marketing by teaching MBA courses at HEC Montreal and as a Global Program Leader in Washington DC, USA.
Richard Saad holds a Master's degree in Communications and Marketing from Laval University in Quebec, as well as an Executive MBA from McGill-HEC University. He also has a Bachelor's degree in Art and Advertising from the University of Montreal and a diploma in Graphic and Multimedia Design from the International Academy of Design.