Stéphane Lagrange's trainings at Isarta

Stéphane Lagrange

Stéphane Lagrange

Strategy, marketing and customer experience consultant

With more than 20 years of experience in digital marketing, sales and business development, Stéphane helps organizations better understand their customers in order to attract, serve and retain them more effectively. As the founder of digital marketing agency Webtarget, he has contributed to the content marketing strategies of BDC, TELUS Business, Les Affaires and The Economist. He has closely followed the evolution of the discipline through the Content Marketing Institute since 2010.

An entrepreneur who has founded five companies over the past 25 years, Stéphane is also a management consultant and business coach. This dual expertise allows him to connect marketing strategy with the realities of the teams responsible for putting it into action, from senior management to customer service. As a trainer and speaker, he has worked with professionals from more than 60 organizations and regularly delivers sessions on digital marketing, customer experience and the evolving role of AI in business.

Quotes Sign Friendly, dynamic and competent trainer. », Pierre-Jean C.
Quotes Sign Great subject matter expertise, excellent communicator, and responsive to questions. », Jean-Francois G.

Content marketing strategy

by Stéphane Lagrange

Hourglass Variable Level: Beginner-Intermediate
Content marketing strategy

Understanding your audience in order to identify the most effective content to create engagement and results.

IN PRIVATE

Custom

According to your needs
Get a quote (private only)

Managing dissatisfied customers

by Stéphane Lagrange

Hourglass Variable Level: All Levels
Managing dissatisfied customers

Applying interpersonal communication principles with an 8-step methodology to successfully manage a difficult client

IN PRIVATE

Custom

According to your needs
Get a quote (private only)
Isarta offers specialized training in communication, marketing, digital and online fields, developed and adapted according to industry trends and demands, by specialized trainers with extensive experience and proven teaching skills. Training workshops are offered in-person or virtually through online classes (remotely, via webinars). All training courses are also available for businesses or in private.