Description And Objectives

This training is designed for professionals who want to integrate AI into their day-to-day tasks and achieve tangible gains in efficiency and productivity.

Learning objectives

By the end of this module, participants will be able to:

Create effective prompts using the C.R.A.F.T. approach
Set up a secure AI environment
Critically assess AI-generated outputs
Identify the right level of human–AI collaboration for each task

Training Plan

Security and privacy (25 min)
- Data security and privacy considerations
- Secure configuration of your AI environment
- Best practices to protect sensitive information
- Hands-on exercise: securing your environment
Writing effective prompts (35 min)
- Limits of simple, generic prompts
- The funnel approach: from general to specific
- The C.R.A.F.T. methodology to structure prompts:
  - Context: define the situation
  - Role: position the AI
  - Action: specify the task
  - Format: define the output structure
  - Tone: set the appropriate tone
- Hands-on exercise: turning basic prompts into effective prompts
Developing critical thinking (25 min)
- Understanding how LLMs (Large Language Models) work
- Output analysis techniques based on LLM mechanisms
- Identifying hallucinations and inaccuracies
- Validating and fact-checking generated information
- Exercise: critically evaluating AI outputs
Levels of human–AI collaboration (20 min)
- Framework of the 8 levels of human–AI collaboration
- Deciding when AI should be an assistant, a collaborator, or autonomous
- Adjusting the level of oversight depending on context
- Avoiding over-reliance or underuse of AI
- Discussion: applications in your professional contexts
Assessment and wrap-up (5 min)
- Interactive quiz to confirm learning
- Q&A

Tools used

ChatGPT, Gemini, or Microsoft Copilot (adapted to the client’s technology ecosystem)

Approach

Our training stands out through a human-centered approach that strengthens your teams’ natural intelligence rather than overwhelming them with technical concepts.

Teaching philosophy

Immersive experience: content tailored to real professional contexts
Social learning: peer discussions and knowledge-sharing encouraged
Practical demonstrations: numerous live demos of AI tools
Case studies: real-life situations drawn from your industry

Theory/practice balance

100% theory with practical, hands-on elements built in
Interactive quizzes to validate understanding
Group discussions to anchor concepts
Multiple demonstrations to see AI in action

Target Audience

For augmented workers:

Knowledge workers in any sector who want to amplify their skills with AI, including:
- Professionals who regularly research information
- Analysts and managers working with data
- Writers, communicators, and content creators
- Strategists and problem-solvers
- Creatives and visual designers
Any professional looking to save 3–6 hours per week

Trainer

Mathieu Hétu

Making AI accessible, human, and impactful

Mathieu is a seasoned technology leader who has dedicated his career to making artificial intelligence accessible, human, and impactful. Currently serving as Director of AI Training, he is shaping the future of AI adoption in business through his unique expertise that blends strategic vision with innovative pedagogy.

With over 20 years of experience in the tech industry, Mathieu has led engineering teams and driven digital transformation within renowned companies such as Pyxis, Unito, GSoft, and District M. His journey from software developer to executive director has given him a deep understanding of technological challenges at every organizational level.

Passionate about the democratization of AI, Mathieu designs and delivers professional training programs that help organizations master artificial intelligence. He advocates for a human-centered approach to technology, where human–AI collaboration enhances performance while creating a positive impact on society.

Beyond his technical expertise, Mathieu has been the host and producer of the Culture Inc podcast since 2019, a platform where he explores the many facets of organizational culture and shares best practices that shape workplace well-being. This forum allows him to contribute to the dialogue on the evolution of the professional world and the transformations ahead.

A certified Scrum trainer and recognized thought leader, Mathieu brings a unique perspective on the ethical and philosophical challenges of AI in the workplace, constantly questioning the balance between technological innovation and human values.

His teaching approach:

Hands-on learning with immediate integration into workflows
A human-centered perspective that combines technological innovation with human values
Personalized support tailored to organizational challenges
Ethical reflection on the impact of AI in the workplace

The trainer, Mathieu Hétu, demonstrates great attentiveness and engages effortlessly with participants. He is an exceptional communicator who has a perfect command of his subject matter, whether explaining the various artificial intelligence tools, their integration in the workplace, or sharing his broader vision of the future », Nicole C.